Keynote Speaker

Presentation Focuses On

• Modernized business etiquette

• Proven methods of business communication using mail, email and text-messaging

• Tailor-made motivational and instructional speaking presentations

• Exhibit with and shared personal stories with low-tech and high-tech audio/visual

• Conversational style to encourage audience participation

• Convivial manner and grace leave lasting impression

• Service Speaks ...with Keynote Speaking

CGSP Certification

The Certified Guest Service Professional (CGSP) certification allows participants to enhance their customer service skill set. Designed by the American Hotel & Lodging Association, the certification provides individuals real customer service scenarios and tools for how to excel in the deliverance of customer service through seven customer service elements.

The elements provided throughout the course can be shared throughout various industries.